Our Clients

Client Survey

At Vrakas CPAs + Advisors, client satisfaction is our number one priority. To help gauge our clients’ impressions of our firm, and to identify our strengths and greatest needs for improvement, Vrakas conducts annual online satisfaction surveys. Here is a sampling of the results from our 2017 survey:

  • We attained a 100% overall level of satisfaction from our business clients.
  • 98.7% of our business clients feel the services we provide to them:
    • Deploy the appropriate level of technical expertise
    • Feel they receive a high level of value for the fees they pay
    • Provide high quality printed AND electronic materials
  • 99.6% of our business clients feel our service teams:
    • Meet proposed deadlines and provide services in a timely manner
    • Exhibit courtesy and professionalism when serving their account
    • Act as an advisor to their business
    • Are always accessible
    • Deliver proactive service, solutions and advice to their business
    • Understand their business/industry and the issues they face
  • 100% of our business clients feel we provide excellent communication with:
    • Making innovative recommendations
    • Providing regular updates on the status of an engagement
    • Following up on problems to make sure they’ve been resolved
  • 99.2% of our business clients feel our online communication – e-newsletter, website, website portal, social media platforms, seminars – are informative, provide value and are easy to access and navigate through.

 

Client Testimonials

 

Seventeen years ago Linda and I were introduced to Vrakas as we went about searching for a business to buy. From the first meeting, we knew that this was the firm we wanted to put our trust in for our accounting and tax needs. Seventeen years later they continue to earn and deserve that trust with their professionalism and service.Mike Katz
President
Molded Dimensions

Mike and the Vrakas team have worked hard to fully understand the uniqueness and dynamics of the business at the Pettit National Ice Center. This has been exceptionally helpful in the efficient preparation of our annual audit, plus they have been able to offer insightful counsel on how we can improve financial management and related systems, as the Center has expanded its offerings to the community and sustained its partnership with the United States Olympic Committee.Randy Dean
Executive Director
Pettit National Ice Center - U.S. Olympic Training Site

Meltric Corporation hired Vrakas in 2006 to perform our annual financial statement review because we felt their expertise in working with mid-size manufacturers, their focus on service and support, and the values and approach of their personnel, fit well with our needs. Their consistent demonstration of those same qualities over the years has helped expand our relationship to include tax preparation work, fixed asset accounting and other support activities.

The fact that we have worked with the same Vrakas Shareholder and primary accountant throughout this period is important to us and has helped to make our association a true relationship. They know us, understand our business, and work diligently on our behalf in a very professional and personable manner. Examples of the associated benefits include their identification of opportunities and restatement of prior year returns, helping us obtain well over $100K in refunds, and their partnership in helping us to meet very compressed end-of-year requirements for reporting final results to our European parent company.

As Meltric’s business has grown and evolved over the years, Vrakas has been there with the support we need. We look forward to continuing this partnership going forward.Mark Rasmussen
Managing Director
Meltric Corporation


I have had the privilege of working with Vrakas S.C. as a client and as an accounting referral source for over 30 years. I continue to be impressed with the work quality and responsiveness in accounting, tax planning and valuation services supplied by them. Besides doing great work, they are great people.Attorney Stuart R. Schroeder
Founder, The Schroeder Group, S.C., Attorneys at Law

I have had the pleasure of working with Jim Holmes and John Staehler for over 10 years and have been very satisfied with both the tax and audit services that they and the Vrakas team have provided. Vrakas has always been highly professional, knowledgeable, reliable and responsive. When I first acquired the company, Vrakas conducted a cost segregation study which resulted in certain assets being made eligible for accelerated depreciation, which boosted our cash flow in the first few years, when it was most needed. They have been a good strategic partner. Steve Martin
Chairman
VPI Corporation